Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the Arana Pool Service website, services, and any related content or materials. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please refrain from using our website or services.

2. Services

Arana Pool Service provides pool servicing and sells pool and spa products as described on the website. All services are subject to availability and may vary based on location, pool condition, and specific customer requirements.

3. Quotes & Pricing

Any quotes provided through the website or contact form are estimates only and may change after an on-site inspection. Final pricing depends on pool size, condition, service scope, and additional requests.

4. Appointments & Cancellations

Scheduled appointments may be rescheduled or cancelled with reasonable notice. Arana Pool Service may reschedule appointments due to weather, safety concerns, or unforeseen circumstances.

5. Customer Responsibilities

Customers are responsible for providing accurate information, safe access to the pool area, and telling us about any hazards, equipment issues, or special conditions before a service.

6. Limitation of Liability

To the extent permitted by Australian law, Arana Pool Service is not liable for damage resulting from pre-existing pool conditions, faulty equipment, or inaccurate information provided by the customer.

7. Intellectual Property

All content, branding, and text on this website belong to Arana Pool Service and may not be copied, reused, or distributed without prior written permission.

8. Modifications to Terms

Arana Pool Service may update these Terms & Conditions at any time. Continued use of the website after changes implies acceptance of the updated terms.

9. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia.